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The Collector Classic for ArcGIS app returns an incompatibility error when launched on a Kindle Fire HD 10 tablet running on the Android Fire OS 5.0.1 operating system.

Last Published: November 12, 2021 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000092604
SubmittedDecember 1, 2015
Last ModifiedNovember 12, 2021
Applies toCollector Classic for ArcGIS (Android)
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.

Steps to Reproduce

Bug ID: BUG-000092604


  • Collector Classic for ArcGIS (Android)

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