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Bug

The classic Esri StoryMaps Map Series app template does not load the second tab when opened in Google Chrome on an iOS device.

ArcGIS Online
Bug ID Number BUG-000147503
SubmittedMarch 10, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.4
Operating SystemApple iOS
Operating System Version15.x
StatusWill Not Be Addressed

Additional Information

Esri is focusing development efforts on the current-generation ArcGIS StoryMaps product and has previously announced that its classic storytelling templates will be moved to “mature support” in October 2023. As a result of this direction, the development team is no longer considering enhancements to the classic templates and is only considering critical-priority bug fixes. This issue is either an enhancement or it is a bug that has not been classified as critical, so the development team does not plan to address it in the classic story map templates. ArcGIS StoryMaps is being developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although some issues and enhancements will never be implemented in the classic templates themselves, many of these have already been incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic storytelling template transition plan see the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition

Workaround

  • Open the application in Safari, which is the default browser for iOS devices, instead of Google Chrome.
  • Add a third tab to the template.

Steps to Reproduce

Bug ID: BUG-000147503

Software:

  • ArcGIS Online

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