laptop and a wrench

Bug

The Citizen Problem Reporter app does not load on mobile devices when the OpenStreetMap basemap is used.

Last Published: January 1, 2022 ArcGIS Online
Bug ID Number BUG-000144724
SubmittedNovember 22, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.3
Operating SystemApple iOS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible since the latest update of ArcGIS Online and ArcGIS Configurable Apps.

Workaround

Change the basemap from OpenStreetMap to Topographic.

Steps to Reproduce

Bug ID: BUG-000144724

Software:

  • ArcGIS Online

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