Bug
The captured photos in ArcGIS Field Maps rotate 90 degrees when the Photo Upload Size setting is set to anything other than Actual on some iOS devices and location services are disabled.
| Bug ID Number | BUG-000149216 |
|---|---|
| Submitted | May 12, 2022 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 22.3 |
| Operating System | Apple iOS |
| Operating System Version | 15.x |
| Status | Non-Reproducible |
Additional Information
This is not reproducible using an iPhone 12 Pro running iOS 15.5 and ArcGIS Field Maps version 22.3.0. Recommend upgrades to the latest versions of ArcGIS Field Maps and iOS if possible. This is also not reproducible using an iPhone 12 Pro running iOS 15.5 and ArcGIS Field Maps version 22.2.0 (RC4, Build 736) either, with multiple non-Actual photo size collection settings used, and whether the phone was rotated in vertical or landscape mode when taking the picture.Workaround
Set the Photo Upload Size to Actual to resolve the issue for all devices experiencing this issue. Deleting and re-installing ArcGIS Field Maps resolves this issue in some cases.
Steps to Reproduce
Bug ID: BUG-000149216
Software:
- ArcGIS Field Maps
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