laptop and a wrench

Bug

The CachingTools service crashes for certain datasets when the Maplex Label Engine is enabled on an ArcGIS Server machine with 256 GB or more RAM and 64 cores.

Last Published: March 12, 2019 ArcGIS GIS Server
Bug ID Number BUG-000120563
SubmittedMarch 5, 2019
Last ModifiedJuly 26, 2025
Applies toArcGIS GIS Server
Version found10.6.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.8.0
StatusFixed

Workaround

Use an ArcGIS Server machine with less RAM and cores than 256 GB and 64 cores respectively.  

Steps to Reproduce

Bug ID: BUG-000120563

Software:

  • ArcGIS GIS Server

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