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Bug

The cached service appears blurry compared to the cache from the server directory when viewed from a certain scale in ArcGIS Pro and Map Viewer, even though the scale level matches the service cache tiling scheme.

ArcGIS GIS Server
Bug ID Number BUG-000155176
SubmittedJanuary 18, 2023
Last ModifiedMarch 25, 2025
Applies toArcGIS GIS Server
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible as described at this time. If the issue still persists, log a new support ticket to relaunch an investigation.

Steps to Reproduce

Bug ID: BUG-000155176

Software:

  • ArcGIS GIS Server

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