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Bug

The cached map service fails to display at certain scale levels with high resolution monitors in ArcGIS Online Map Viewer.

Last Published: August 24, 2020 ArcGIS Online
Bug ID Number BUG-000131373
SubmittedJune 4, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This will not be addressed in the current Map Viewer as it works well in Map Viewer Beta.

Workaround

  • Use a lower resolution on the display monitor.
  • Use ArcGIS Online Map Viewer Beta.

Steps to Reproduce

Bug ID: BUG-000131373

Software:

  • ArcGIS Online

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