Bug
The BIM cloud connection cannot log in to ArcGIS Hub from Europe, Australia, or the USA.
| Bug ID Number | BUG-000179226 |
|---|---|
| Submitted | September 3, 2025 |
| Last Modified | December 2, 2025 |
| Applies to | ArcGIS Pro |
| Version found | N/A |
| Operating System | N/A |
| Operating System Version | N/A |
| Version Fixed | 3.3.7, 3.4.5, 3.5.4, 3.6 |
| Status | Fixed |
Additional Information
This issue is addressed in ArcGIS Pro 3.3.7, 3.4.5, 3.5.4, and 3.6.Workaround
For customers who want to use the Desktop Connector, they can copy files from ACC projects into a linked local folder and connect to that folder in their ArcGIS Pro projects.
Refer to the following link for information about the Autodesk Desktop Connector: Download Desktop Connector
Another option is to automate portions of the workflow using ArcPy. The following link is to a Python notebook sample.
Steps to Reproduce
Bug ID: BUG-000179226
Software:
- ArcGIS Pro
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App