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The Basic Viewer template hosted on either ArcGIS Online 3.7 or locally, cancels print requests in the application when exceeding 60 seconds.

Last Published: September 28, 2015 ArcGIS Online
Bug ID Number BUG-000086300
SubmittedMarch 23, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.7
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusKnown Limit

Additional Information

60 seconds is currently a known limit.


Uncheck layers in the Basic Viewer before printing. This decreases the time taken for the print operation to be under 60 seconds, and the printout link displays.

Steps to Reproduce

Bug ID: BUG-000086300


  • ArcGIS Online

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