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Bug

The basemap vector tile layers are not rendering correctly on a web map when added to a web app.

ArcGIS Web AppBuilder
Bug ID Number BUG-000152681
SubmittedSeptember 29, 2022
Last ModifiedJuly 26, 2024
Applies toArcGIS Web AppBuilder
Version found11.0
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Web AppBuilder. If the issue persists, contact Esri Support Services, as additional information is required for further investigation.

Workaround

  1. Create the web map with the vector tile base map and data needed.
  2. Open up the web map in the new map viewer instead of Map Viewer Classic.
  3. When wanting to create a web app, create an Instant app or use ArcGIS Experience Builder.
  4. When using either of these web applications, the base map along with the data is rendered properly when zooming in and out of the web map.

Steps to Reproduce

Bug ID: BUG-000152681

Software:

  • ArcGIS Web AppBuilder

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