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Bug

The Basemap Selector and the Measure Tool are missing when viewing a web map in Collector for ArcGIS (iOS) published from ArcGIS Pro.

Last Published: November 8, 2021 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000100769
SubmittedNovember 14, 2016
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (iOS)
Version found10.4
Operating SystemApple iOS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

Collector Classic for ArcGIS (Android, iOS) has been retired and is no longer being updated. Esri recommends the ArcGIS Field Maps app as an alternative to Collector Classic as it combines the functionality of Classic Collector, Explorer, and Tracker. Note this issue does not apply to ArcGIS Collector.

Workaround

Open the web map published from ArcGIS Pro in the map viewer, and select 'Save' or 'Save As'.

Steps to Reproduce

Bug ID: BUG-000100769

Software:

  • Collector Classic for ArcGIS (iOS)

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