laptop and a wrench


The basemap menu does not show thumbnails for custom basemaps created from an ArcGIS for Server 10 service in ArcGIS Online.

Last Published: January 29, 2015 ArcGIS Online
Bug ID Number BUG-000083387
SubmittedNovember 18, 2014
Last ModifiedJuly 18, 2023
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A

Additional Information

This issue is non-reproducible.

Steps to Reproduce

Bug ID: BUG-000083387


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic