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Bug

The basemap in the ArcGIS Hub site displays a light gray canvas when accessing a hosted feature layer view synced with distributed collaboration, albeit setting the default basemap to the other basemap in the ArcGIS Hub site.

ArcGIS Hub
Bug ID Number BUG-000174385
SubmittedFebruary 18, 2025
Last ModifiedJune 11, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixedv5.354.0
StatusFixed

Additional Information

The ArcGIS Hub team released improvements in basemap handling on April 4, 2025, which address this issue.

Steps to Reproduce

Bug ID: BUG-000174385

Software:

  • ArcGIS Hub

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