Bug
The basemap gallery in Map Viewer does not load basemaps with a custom projection more than once when the request is sent simultaneously to basemaps with a custom projection.
| Bug ID Number | BUG-000095808 |
|---|---|
| Submitted | April 16, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.4 |
| Operating System | Windows OS |
| Operating System Version | 7 |
| Status | Will Not Be Addressed |
Additional Information
This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
As a workaround to share Esri Basemaps to the same group with the custom basemaps added, choose an Esri basemap, and add the next custom basemap. When changing the web map to the next custom basemap, open an Esri basemap in between before opening the custom basemap.
Whenever simultaneous requests are made to the basemaps with a custom projection, the issue is reproducible. However, if a basemap with a well-known ID (WKID) is added in between the requests to the custom basemaps, the issue is not reproducible.
Steps to Reproduce
Bug ID: BUG-000095808
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App