laptop and a wrench

Bug

The background of the data frame becomes white instead of hollow when a basemap is clipped by the data frame.

Last Published: August 31, 2014 ArcGIS for Desktop
Bug ID Number NIM075781
SubmittedNovember 29, 2011
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Option 1. Change the data frame background to the needed color.Option 2. Exlude the basemap from the clip and adjust the data frame so that it is a box close to the shape. This is not the recommended option if using anything other than an extent or rectangle as the clip shape.

Steps to Reproduce

Bug ID: NIM075781

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options