Bug
The Azure AD OpenID Connect (OIDC) login for Portal for ArcGIS Enterprise fails and returns the following error message, "Error: Did not receive 'user profile' parameter from the provider."
| Bug ID Number | BUG-000162606 |
|---|---|
| Submitted | November 1, 2023 |
| Last Modified | March 18, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 11.0 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Non-Reproducible |
Additional Information
The error "Did not receive 'user profile' parameter from the provider" usually occurs due to a misconfiguration of either the Azure Entra ID or ArcGIS. Instructions to configure Azure Entra ID are available at: OpenID Connect configuration using Azure Entra ID.Workaround
This has been identified as a configuration issue. The newly updated reference documentation for OpenID Connect Azure AD and ArcGIS configuration can be found here: OpenID Connect configuration using Azure Entra ID.
Steps to Reproduce
Bug ID: BUG-000162606
Software:
- Portal for ArcGIS
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