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Bug

The Azure AD OpenID Connect (OIDC) login for Portal for ArcGIS Enterprise fails and returns the following error message, "Error: Did not receive 'user profile' parameter from the provider."

Portal for ArcGIS
Bug ID Number BUG-000162606
SubmittedNovember 1, 2023
Last ModifiedMarch 18, 2025
Applies toPortal for ArcGIS
Version found11.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

The error "Did not receive 'user profile' parameter from the provider" usually occurs due to a misconfiguration of either the Azure Entra ID or ArcGIS. Instructions to configure Azure Entra ID are available at: OpenID Connect configuration using Azure Entra ID.

Workaround

This has been identified as a configuration issue. The newly updated reference documentation for OpenID Connect Azure AD and ArcGIS configuration can be found here: OpenID Connect configuration using Azure Entra ID.

Steps to Reproduce

Bug ID: BUG-000162606

Software:

  • Portal for ArcGIS

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