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Bug

The AWS EC2 instance size of m5.2xlarge becomes unresponsive when service instances are set at n + 1, but not at n.

Portal for ArcGIS
Bug ID Number BUG-000165594
SubmittedMarch 4, 2024
Last ModifiedNovember 3, 2024
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible. If experiencing this behavior, contact Esri Support Services, as a new reproduction case is needed to continue the investigation.

Workaround

The current workaround is to set instances for sync tools and feature services at anything below n + 1.

Steps to Reproduce

Bug ID: BUG-000165594

Software:

  • Portal for ArcGIS

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