Bug
The attachments captured using a drone and published to ArcGIS Online from ArcGIS Pro cannot be viewed in ArcGIS Field Maps for iOS devices.
| Bug ID Number | BUG-000167221 |
|---|---|
| Submitted | May 3, 2024 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 24.1.1 |
| Operating System | Apple iOS |
| Operating System Version | 17.x |
| Status | Known Limit |
Additional Information
This is a known limitation when working with these types of drone images. Aside from just ArcGIS Field Maps on iOS, this also affects viewing the attachments using Safari. As the workaround suggests, the issue appears to result from the EXIF information.Workaround
Edit the image properties and remove the EXIF version property, or replace it with a valid value and replace the existing attachments.
Alternatively, use an Android device to view the images in ArcGIS Field Maps.
Steps to Reproduce
Bug ID: BUG-000167221
Software:
- ArcGIS Field Maps
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