laptop and a wrench

Bug

The ArcPy function for exporting such as ExportToPDF continuously loads when running as a geoprocessing service if the layout has an Esri basemap turned on.

Last Published: October 14, 2022 ArcGIS GIS Server
Bug ID Number BUG-000152781
SubmittedOctober 5, 2022
Last ModifiedJuly 28, 2025
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000152781

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options