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Bug

The ArcMap custom print service fails to display a vector tile service.

Last Published: September 23, 2021 Portal for ArcGIS
Bug ID Number BUG-000142185
SubmittedAugust 13, 2021
Last ModifiedFebruary 19, 2025
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This is a known limitation. Print services published from ArcMap do not support vector-tiled services. Use print services published from ArcGIS Pro. Note: ArcMap-based runtime will be removed from ArcGIS Enterprise. Refer to, https://www.esri.com/arcgis-blog/products/arcgis-enterprise/announcements/removal-of-arcmap-based-runtime-from-arcgis-enterprise/ for more information.

Workaround

Use the ArcGIS Pro custom print service.

Steps to Reproduce

Bug ID: BUG-000142185

Software:

  • Portal for ArcGIS

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