laptop and a wrench

Bug

The ArcGIS Survey123 website gets stuck loading the homepage when a user is associated with more than 120 groups with the Shared Update capabilities.

ArcGIS Survey123
Bug ID Number BUG-000178293
SubmittedJuly 29, 2025
Last ModifiedOctober 21, 2025
Applies toArcGIS Survey123
Version found3.23
Operating SystemN/A
Operating System VersionN/A
Version FixedSurvey123 September 2025 Update Hotfix2
StatusFixed

Workaround

Decrease the number of associated groups in the account so it belongs to less than 100 groups (preferably) with Shared Update capabilities.

Steps to Reproduce

Bug ID: BUG-000178293

Software:

  • ArcGIS Survey123

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options