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Bug

The ArcGIS Survey123 report generation fails when the report template includes a map question referencing a data-dense map and returns the error message, "Failed to print map ... waiting for function failed: timeout 180000ms exceeded."

Last Published: August 19, 2022 ArcGIS Survey123
Bug ID Number BUG-000144634
SubmittedNovember 17, 2021
Last ModifiedJune 17, 2025
Applies toArcGIS Survey123
Version found3.13
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed3.15 June Release
StatusFixed

Workaround

  • Use a smaller map scale in the report template's map question settings.
  • Use a web map with less data.

Steps to Reproduce

Bug ID: BUG-000144634

Software:

  • ArcGIS Survey123

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