Bug
The ArcGIS Survey123 field app on Samsung Galaxy Tab Active2 running Android 9 is unable to pair with Trimble R1.
| Bug ID Number | BUG-000138439 |
|---|---|
| Submitted | March 24, 2021 |
| Last Modified | January 29, 2025 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.12 |
| Operating System | Android |
| Operating System Version | 9.x |
| Status | Non-Reproducible |
Additional Information
This issue was not reproducible in-house and will not be addressed at this time. If the issue persists, contact Esri Support Services.Workaround
Ensure the GNSS receiver is on the latest firmware and NMEA strings are enabled on the receiver. Ensure GNSS Direct does not have a connection to the device preventing ArcGIS Survey123 from establishing a connection. Refer to the website for the latest R1 firmware, https://www.trimble.com/globalTRL.aspx?nav=Collection-109385.
To enable NMEA strings:
- Open the GNSS Status app.
- Connect to the receiver in the app.
- Select the menu and select NMEA.
- Move all NMEA strings to Selected and save the settings.
- Remove the connection to the receiver from GNSS Direct and connect in ArcGIS Survey123.
Steps to Reproduce
Bug ID: BUG-000138439
Software:
- ArcGIS Survey123
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