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Bug

The ArcGIS Survey123 field app on iOS devices submits blank images when it lacks the permissions to access the device's photos, but does not return any warning that it is doing so.

ArcGIS Survey123
Bug ID Number BUG-000159114
SubmittedJune 15, 2023
Last ModifiedAugust 8, 2025
Applies toArcGIS Survey123
Version found3.17
Operating SystemApple iOS
Operating System Version16.x
StatusUnder Consideration

Workaround

  • Allow the app to access all photos on the device when first prompted.
  • Alternatively, navigate to the ArcGIS Survey123 field app within the device settings and enable 'Access to All Photos', or edit the selected photos to include additional images.

Steps to Reproduce

Bug ID: BUG-000159114

Software:

  • ArcGIS Survey123

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