The ArcGIS Software Authorization Wizard ‘Check for Updates’ shortcuts do not work on SUSE Linux Enterprise Server (SLES) 11 Service Pack (SP) 1.

Description

Note:
This problem is only observed on SUSE Linux Enterprise Server 11 SP1.

Cause

Workaround

1. Run the ArcGIS Software Authorization Wizard and Patch Notification tool in console mode.
   
   a. For the ArcGIS Software Authorization Wizard, browse to the tools folder under the ArcGIS installation directory and run:
   

   Code:
   % <ArcGIS_InstallDir>/tools/authorizeSoftware -f licenseFile.prvc

   
   b. For the Patch Notification tool, run the tool with a '-c' option:
   

   Code:
   % <ArcGIS_InstallDir>/tools/patchnotification/patchnotification -c

   
   
2. a. Once logged into the GNOME desktop, open a terminal and run xhost + as the ArcGIS installation account:
   

   Code:
   % xhost +

   
   b. Run the tools from the shortcuts or in GUI mode as normal.

Steps to Reproduce