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Bug

The ArcGIS Server Windows service account is changed to run as the Local System Account when upgrading to ArcGIS 11.5 if the system PATH environment variable contains a path to a subdirectory of installation location, Program Files\ArcGIS\Server\framework\runtime\ArcGIS\bin

ArcGIS GIS Server
Bug ID Number BUG-000179493
SubmittedSeptember 16, 2025
Last ModifiedOctober 8, 2025
Applies toArcGIS GIS Server
Version found11.5
Operating SystemWindows Server
Operating System Version2022
StatusIn Product Plan

Workaround

  • Remove system environment path variables that include a subdirectory into C:\Program Files\ArcGIS\Server\framework\runtime\ArcGIS\bin\xxxx.
  • In the event that this issue is detected only after running an upgrade, the safest course of action is to restore from a backup, make the necessary changes to the PATH and then re-attempt the upgrade.

Steps to Reproduce

Bug ID: BUG-000179493

Software:

  • ArcGIS GIS Server

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