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Bug

The ArcGIS QuickCapture token fails to refresh in weak connectivity areas and logs the user out.

Last Published: April 16, 2021 ArcGIS QuickCapture
Bug ID Number BUG-000138981
SubmittedApril 14, 2021
Last ModifiedJuly 31, 2025
Applies toArcGIS QuickCapture
Version found1.7
Operating SystemApple iOS
Operating System Version14.0x
Version Fixed1.10.190
StatusFixed

Workaround

Use the application in a good connectivity area or offline (airplane mode). 

Steps to Reproduce

Bug ID: BUG-000138981

Software:

  • ArcGIS QuickCapture

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