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Bug

The ArcGIS Online web map JSON containing a hosted feature layer and related view layer, where the view layer's visibility is disabled, times out when exported using the ArcGIS print service.

ArcGIS Online
Bug ID Number BUG-000177053
SubmittedJune 10, 2025
Last ModifiedJanuary 3, 2026
Applies toArcGIS Online
Version foundFeb 2025
Operating SystemN/A
Operating System VersionN/A
Version Fixed12.0, 3.6
StatusFixed

Additional Information

This issue is addressed in ArcGIS Enterprise 12.0 and ArcGIS Pro 3.6.

Workaround

Enable the visibility of the view layer or remove the layer from the web map, then print.

Steps to Reproduce

Bug ID: BUG-000177053

Software:

  • ArcGIS Online

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