The ArcGIS Online map viewer does not recognize additional scales added to the ArcGIS Online tiling scheme when adding as a basemap a cached map service which used this scheme.
Last Published: August 6, 2015ArcGIS for Server
Bug ID Number
July 28, 2015
August 21, 2020
ArcGIS for Server
Operating System Version
2008 R2 64 Bit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.