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Bug

The ArcGIS Online map viewer becomes unresponsive after uploading a CSV file with specific unicode characters.

Last Published: April 21, 2016 ArcGIS Online
Bug ID Number BUG-000095672
SubmittedApril 11, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.1
StatusNon-Reproducible

Additional Information

This file is not UTF-8 encoded. From the doc: If your data contains non-English characters, for example, characters specific to the French, Russian, Greek, Japanese, or Arabic alphabets, the file you import must be encoded as Unicode or UTF-8, and not ASCII. If you import an ASCII-encoded file containing non-English characters, it may display attribute values using unexpected characters. You can save a text file as UTF-8 or Unicode in Windows. Open the file in a text editor such as Notepad, click File > Save As, and choose UTF-8 or Unicode from the Encoding drop-down list shown at the bottom of the Save As dialog box. Saving the file in UTF-8 works fine.

Workaround

Remove the unicode characters from the CSV file.

Steps to Reproduce

Bug ID: BUG-000095672

Software:

  • ArcGIS Online

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