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The ArcGIS Online hosted application templates are unable to display custom basemaps from the Basemap Gallery widget when the custom basemaps are created using OGC Web Map Services (WMS).

Last Published: October 19, 2015 ArcGIS Online
Bug ID Number BUG-000086387
SubmittedMarch 25, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found3.7
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusKnown Limit

Additional Information

This is a known limit with the 3.x version of the javascript api basemap gallery, which is documented here: "You can add additional basemaps to the gallery, however all basemaps added to the BasemapGallery must be in the same projection. If you are displaying basemaps from by setting then the additional basemaps must be in the Web Mercator projection."


Use ArcGIS Server services instead of OGC services to create custom basemaps.

Steps to Reproduce

Bug ID: BUG-000086387


  • ArcGIS Online

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