laptop and a wrench

Bug

The ArcGIS Maps for Adobe Creative Cloud extension does not display the layer names correctly from an AIX file which is exported from ArcGIS Pro 2.5.0 in Adobe Illustrator 2018 (22.0.1).

Last Published: January 22, 2021 ArcGIS Maps for Adobe Creative Cloud
Bug ID Number BUG-000134958
SubmittedOctober 28, 2020
Last ModifiedApril 10, 2025
Applies toArcGIS Maps for Adobe Creative Cloud
Version found2.1
Operating SystemWindows OS
Operating System Version10.0
StatusKnown Limit

Additional Information

Illustrator 2018 is not supported with the latest ArcGIS Maps for Adobe CC version. Please upgrade to the latest version of Illustrator and Maps for Adobe CC. It is recommended to install Maps for Adobe CC after the installation of Illustrator is complete.

Workaround

Open the AIX files in the later releases of Adobe Illustrator (2019 and above).

Steps to Reproduce

Bug ID: BUG-000134958

Software:

  • ArcGIS Maps for Adobe Creative Cloud

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options