| Bug ID Number |
BUG-000134958 |
| Submitted | October 28, 2020 |
| Last Modified | April 10, 2025 |
| Applies to | ArcGIS Maps for Adobe Creative Cloud |
| Version found | 2.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
Illustrator 2018 is not supported with the latest ArcGIS Maps for Adobe CC version. Please upgrade to the latest version of Illustrator and Maps for Adobe CC. It is recommended to install Maps for Adobe CC after the installation of Illustrator is complete.
Workaround
Open the AIX files in the later releases of Adobe Illustrator (2019 and above).
Steps to Reproduce