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Bug

The ArcGIS Living Atlas Subscriber imagery layers contained within the embedded content are inaccessible publicly in ArcGIS StoryMaps that is documented to automatically authorize public access to subscriber content.

Last Published: July 6, 2022 ArcGIS Online
Bug ID Number BUG-000147911
SubmittedMarch 24, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found10.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This is the expected behavior. It is not recommended to add the Map Viewer URL to a story to add a web map to a story. To add maps to a story, click the green (+) button and click the Map option instead of clicking the Embed option and pasting the Map Viewer URL.

Workaround

  • Add item from URL to Content in ArcGIS Online.
  • Store the credentials when adding the item to make it accessible publicly.
  • Add the layers with credentials embedded to the underlying web map to allow the desired app to be used as expected when shared publicly. 

Steps to Reproduce

Bug ID: BUG-000147911

Software:

  • ArcGIS Online

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