Bug
The ArcGIS Hub documentation states that image services support .jpg, .png, and .tiff formats but does not clarify that this is only true for ArcGIS Enterprise image services and not ArcGIS Online image services.
| Bug ID Number | BUG-000166032 |
|---|---|
| Submitted | March 18, 2024 |
| Last Modified | October 13, 2025 |
| Applies to | ArcGIS Hub |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Version Fixed | Q3 2024 |
| Status | Fixed |
Additional Information
The related documentation has been updated and improved since this issue was submitted. This section shows the available download formats for image services in all configurations: https://doc.arcgis.com/en/hub/content/data-download-settings.htm#ESRI_SECTION1_4A05EA4751764F1B882A235DEB00CCF9Steps to Reproduce
Bug ID: BUG-000166032
Software:
- ArcGIS Hub
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