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Bug

The ArcGIS for Server printing service produces a blank result when printing the largest scale of a tiled map service using the A3 or A4 landscape and portrait layouts.

Last Published: August 14, 2015 ArcGIS for Server
Bug ID Number BUG-000089598
SubmittedAugust 3, 2015
Last ModifiedApril 13, 2025
Applies toArcGIS for Server
Version found10.3.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible.

Workaround

Zoom into the map one scale level, or use a different layout template when printing.

Steps to Reproduce

Bug ID: BUG-000089598

Software:

  • ArcGIS for Server

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