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Bug

The ArcGIS Field Maps mobile app returns the error message "Code=500 "Unable to synchronize replica." UserInfo=NSLocalizedFailureReason=Sync replica internal error" when attempting to sync offline data to ArcGIS Online.

ArcGIS Field Maps
Bug ID Number BUG-000164961
SubmittedFebruary 8, 2024
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found23.2.3
Operating SystemApple iOS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This is not reproducible in ArcGIS Field Maps. If the issue occurs, please contact Esri Support Services, as additional information is required for further investigation.

Steps to Reproduce

Bug ID: BUG-000164961

Software:

  • ArcGIS Field Maps

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