laptop and a wrench

Bug

The ArcGIS Explorer app logs a user out when the device changes networks, goes offline, or the token is expired.

ArcGIS Explorer
Bug ID Number BUG-000139343
SubmittedApril 23, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Explorer
Version found20.2.2
Operating SystemAndroid
Operating System Version11.x
StatusWill Not Be Addressed

Additional Information

ArcGIS Explorer is deprecated in November 2022 and is no longer available. It is recommended to transition to ArcGIS Field Maps. For more information, refer to https://www.esri.com/arcgis-blog/products/collector/field-mobility/deprecation-notice-for-selected-field-apps/.

Steps to Reproduce

Bug ID: BUG-000139343

Software:

  • ArcGIS Explorer

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options