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Bug

The ArcGIS Experience Builder Survey widget fails to submit surveys after idling for one hour or longer.

ArcGIS Experience Builder
Bug ID Number BUG-000161967
SubmittedOctober 9, 2023
Last ModifiedMarch 13, 2024
Applies toArcGIS Experience Builder
Version found11.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedArcGIS Online February 2024 Update
StatusFixed

Workaround

  • Open the survey form in the ArcGIS Survey123 web app, separately from the ArcGIS Experience Builder app.
  • Refresh the ArcGIS Experience Builder app before submitting the survey from the widget, but this resets progress on the survey form.

Steps to Reproduce

Bug ID: BUG-000161967

Software:

  • ArcGIS Experience Builder

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