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Bug

The ArcGIS Experience Builder Print widget configured with the ArcMap runtime custom print service fails to print feature layers published from ArcGIS Pro 3.2.x.

ArcGIS Experience Builder
Bug ID Number BUG-000164189
SubmittedJanuary 8, 2024
Last ModifiedAugust 5, 2025
Applies toArcGIS Experience Builder
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

The printing service needs to be configured to run on the ArcGIS Pro-based service runtime to ensure that ArcGIS Experience Builder and ArcGIS Pro are using a constant runtime. It is expected for this behavior to fail due to this inconsistency.

Steps to Reproduce

Bug ID: BUG-000164189

Software:

  • ArcGIS Experience Builder

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