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Bug

The ArcGIS Enterprise on Kubernetes upgrade hangs for 12 hours and displays the error message, "Failed to launch the upgrader" when there are missing images.

Last Published: February 18, 2023 ArcGIS Enterprise on Kubernetes
Bug ID Number BUG-000155908
SubmittedFebruary 15, 2023
Last ModifiedJuly 19, 2023
Applies toArcGIS Enterprise on Kubernetes
Version found10.9.1
Operating SystemAzure AKS
Operating System Version1.21
StatusUnder Consideration

Workaround

Download all necessary images required prior to updating ArcGIS Enterprise on Kubernetes.

Steps to Reproduce

Bug ID: BUG-000155908

Software:

  • ArcGIS Enterprise on Kubernetes

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