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Bug

The ArcGIS Enterprise Cloud Builder 10.7.1 for Microsoft Azure deployment fails to upgrade.

Last Published: November 13, 2019 ArcGIS GIS Server
Bug ID Number BUG-000125691
SubmittedOctober 2, 2019
Last ModifiedApril 2, 2025
Applies toArcGIS GIS Server
Version found10.7.1
StatusKnown Limit

Additional Information

Due to a current restriction in the Microsoft Azure Resource Manager (ARM), template execution is configured to time out at 90 minutes. As a result, deployments that take longer than 90 minutes to create or upgrade proceed as expected on the individual virtual machines, but the ARM template execution has terminated (timed out) for clients.

Workaround

From this documentation: https://enterprise.arcgis.com/en/server/latest/cloud/azure/troubleshoot-arcgis-on-azure.htm#anchor1

To work around this limitation, do not close Cloud Builder. Wait 45-60 minutes after you receive the time-out error, then retry the creation or upgrade operation. To do that, click the Back button to return to the beginning of the operation, step through the Cloud Builder windows again, and click Finish."

Steps to Reproduce

Bug ID: BUG-000125691

Software:

  • ArcGIS GIS Server

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