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Bug

The "An SSL error occurred and a secure connection to the server cannot be made" untrusted certificate error message is returned when loading layers hosted in certain ArcGIS Enterprise environments in ArcGIS Field Maps 25.2 on iOS.

ArcGIS Field Maps
Bug ID Number BUG-000179972
SubmittedOctober 6, 2025
Last ModifiedOctober 30, 2025
Applies toArcGIS Field Maps
Version found25.2.0
Operating SystemApple iOS
Operating System Version18.x
StatusAs Designed

Additional Information

Please update the cipher versions on the servers to improve security. Enable ciphers that support forward secrecy, as recommended in the Apple's documentation under the App Transport Security section, available at https://support.apple.com/guide/security/tls-security-sec100a75d12/web. Contact Esri Support Services for any additional concerns.

Steps to Reproduce

Bug ID: BUG-000179972

Software:

  • ArcGIS Field Maps

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