laptop and a wrench

Bug

The 'Add Data from ArcGIS Online' dialog window does not function as expected after running the Find Route tool. The search bar is disabled (unable to type) and the dialog window only shows data under My Data and My Groups (if applicable).

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000097153
SubmittedJune 14, 2016
Last ModifiedFebruary 20, 2025
Applies toArcGIS for Desktop
Version found10.4.1
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Close ArcMap, open a new map document, and log back in to ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000097153

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options