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Bug

The "Access to this content requires permission." error is returned when attempting to open a web service or map on the Viewer tab of ArcGIS for Teams when ArcGIS Enterprise has the public key infrastructure (PKI) authentication.

ArcGIS for Teams
Bug ID Number BUG-000171661
SubmittedOctober 22, 2024
Last ModifiedAugust 20, 2025
Applies toArcGIS for Teams
Version found2024.2.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed2024.3 (Q4 2024)
StatusFixed

Additional Information

The issue is resolved in the next major update.

Steps to Reproduce

Bug ID: BUG-000171661

Software:

  • ArcGIS for Teams

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