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Bug

The ‘About application configurations’ Web Help link on the ‘ArcGIS Explorer Application Configuration’ dialog box opens a broken link for ArcGIS Explorer installed on a non-localized language operating system.

Last Published: August 25, 2014 ArcGIS Explorer
Bug ID Number NIM060600
SubmittedAugust 26, 2010
Last ModifiedApril 2, 2025
Applies toArcGIS Explorer
Version foundBuild 1200
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Workaround

Change the language of ArcGIS Explorer from English to one of the available localized languages. Then reverting back to the English language will correctly open the link.

Steps to Reproduce

Bug ID: NIM060600

Software:

  • ArcGIS Explorer

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