The ability to download ZIP files from the home page gallery in ArcGIS Online no longer functions after the recent release.
Last Published: September 3, 2015ArcGIS Online
Bug ID Number
August 6, 2015
August 21, 2020
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Create a new item, which points to the uploaded ZIP file, and have the gallery point to this item instead.
1. From My Content, click Add Item > From the Web > Document.
2. For the URL, copy and paste the URL to the uploaded ZIP file.
3. Share this new item with the home page gallery group and unshare the currently shared ZIP file.