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Bug

The 3D tiles layer with a Japanese character in the name or path cannot be displayed or returns the following error message, "Application has stopped working."

ArcGIS Pro
Bug ID Number BUG-000167965
SubmittedMay 31, 2024
Last ModifiedFebruary 20, 2025
Applies toArcGIS Pro
Version found3.3
Operating SystemN/A
Operating System VersionN/A
Version Fixed3.5
StatusFixed

Additional Information

This issue is addressed in ArcGIS Pro 3.5.

Workaround

Use non-Japanese characters in the data's file path and name.

Steps to Reproduce

Bug ID: BUG-000167965

Software:

  • ArcGIS Pro

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