laptop and a wrench

Bug

The 2025 ArcGIS Online SAML encryption and signing certificate has a key length of 2048 bits, whereas the 2024 certificate had a key length of 4096 bits.

ArcGIS Online
Bug ID Number BUG-000179049
SubmittedAugust 27, 2025
Last ModifiedOctober 2, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemN/A
Operating System VersionN/A
Version FixedN/A
StatusFixed

Additional Information

A revised 2025 SAML encryption and signing certificate was made available on September 2, 2025. Follow https://www.esri.com/arcgis-blog/products/trust-arcgis/administration/action-required-arcgis-online-saml-customers to apply the certificate to the IdP by September 19, 2025, if signed or encrypted assertions are enabled.

Workaround

Use the 2024 certificate and metadata until the 2025 certificate is replaced on September 2, 2025. Revert to the 2024 certificate and metadata if the 2025 certificate issued on August 18, 2025 has already been applied. https://www.esri.com/arcgis-blog/products/trust-arcgis/administration/action-required-arcgis-online-saml-customers

Steps to Reproduce

Bug ID: BUG-000179049

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options