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Bug

Textured 3D tile data in a .b3dm format is not displayed completely in ArcGIS Pro.

ArcGIS Pro
Bug ID Number BUG-000166960
SubmittedApril 24, 2024
Last ModifiedJune 9, 2024
Applies toArcGIS Pro
Version found3.2
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This is an issue with the data, which contains an unsupported extension. The issue cannot be reproduced with sample data. The following documentation on 3D tiles provides detailed steps for troubleshooting this issue: https://pro.arcgis.com/en/pro-app/latest/help/mapping/layer-properties/work-with-3d-tiles-layers.htm#GUID-D76181F2-86CD-41A0-84D9-45E764225D48 When using the Diagnostic Monitor when loading the attached 3D tiles, the following error message is returned: "Json parsing error: Required GLTF extension 'EXT_texture_webp' is not supported" The error indicates that the following extension used in this data is not supported. Refer to the following documentation for additional information: https://github.com/KhronosGroup/glTF/blob/main/extensions/2.0/Vendor/EXT_texture_webp/README.md Note that EXT_texture_webp is not listed as a supported feature in the ArcGIS Pro documentation linked above.

Steps to Reproduce

Bug ID: BUG-000166960

Software:

  • ArcGIS Pro

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