Bug
Taking a web map offline is failing in ArcGIS Enterprise when Vector Basemap (for Export) is added using 'Add Content to Map' in Map Viewer.
| Bug ID Number | BUG-000138987 |
|---|---|
| Submitted | April 14, 2021 |
| Last Modified | October 27, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 2019 64 Bit |
| Status | Known Limit |
Additional Information
This is not a supported workflow for using an Esri Basemap from ArcGIS Online in an offline map within ArcGIS Enterprise. To use an Esri Basemap for offline maps in ArcGIS Enterprise, please follow the documented workflow, which involves adding the basemap service as an item in the Enterprise portal and storing credentials with the service item. Refer to the following for more information: https://enterprise.arcgis.com/en/portal/latest/use/take-maps-offline.htm#ESRI_SECTION2_384E9B7E99EC4460810B947DE70FB2DASteps to Reproduce
Bug ID: BUG-000138987
Software:
- Portal for ArcGIS
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App